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| Example of Employee Self-Service (ESS) |
Employee Self Service (ESS) is a combination of
technology and organizational change that enables users to interact directly
with their human resource data to inquire, review and act upon transactions in
the workplace (Anheier, SPHR, and
Doherty: 2000). It’s also called as employee self service, manager self
service, or employee direct-access systems.
Web
based employee self-service is a win-win situations for both party, which is an
organizations and also employees. For an organization, they can use the
information from performance reviews and make a follow-up action to improve
their quality. By using this system, it also can make the process of identify
high quality candidates faster than usually. Directly, it also makes it more to
be able to get a talent candidate before others competitor. For employee personally, an employee has
a chance to view and update their information, can view and print pay slips and
also access leave information or to apply for training course. This system also
offer employee to access important information, helping to attract and retain
the quality employees and build more effective communication in organization.
Based on The Hunter Group 2000 Human
Resources Self Service Survey, they are applications for manager, employee, and
strategic self service:
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| Self-Service Application
There
are several advantages or benefits when organization using the Employee
Self-Services System (ESS), in order to make employee more satisfaction and can
improve productivity in their work.
References:
1. The Hunter Group 2000 Human
Resources Self Service Study
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